If you purchased, or owned a GE Profile or GE Monogram brand microwave oven bearing a model number beginning with JEB1090, JEB1095, ZMC1090, or ZMC1095 at any time between January 1, 1995 and January 15, 2020 and you wish to apply for a Settlement benefit, you must complete a Claim Form. Claim Forms must be completed either online, or via U.S. Mail no later than October 14, 2020. Claim Forms received after this deadline may not be accepted.

Only one claim will be honored per Covered Microwave and per household.

Settlement Class Members who submit a valid claim may claim ONE of the following benefits per Covered Microwave and per household:


  1. If you are a Class Member who can demonstrate that you have experienced spontaneous glass breakage or shattering of the Covered Microwave oven door at any time prior to the date that is 90 days after the entry of an Order and Final Judgment, your benefit will be a $300 payment.
  2. If you are a Class Member who has never experienced spontaneous glass breakage or shattering of the Covered Microwave oven door, and you can demonstrate that you still own a Covered Microwave as of 90 days after the entry of an Order and Final Judgment, your benefit will be a $5 payment.
  3. If you are a Class Member who has never experienced spontaneous glass breakage or shattering of the Covered Microwave oven door, and you no longer own a Covered Microwave as of the date of the entry of an Order and Final Judgment, your benefit will be a certificate entitling you to a $5 rebate on the purchase of a new GE microwave oven, good for 180 days after the entry of an Order and Final Judgment.


Documentation Documentation must be provided to support your claim as if your incident was not listed in the GE Safety Database. If you wish to claim the $300 payment, you must provide a clear photo of the spontaneous glass breakage or shattering, or other documentation that substantiates that the incident occurred, and if you do not have a Serial Number for the Covered Microwave, you must provide either a purchase receipt for the microwave oven, or a photograph of the microwave oven sufficient to prove prior ownership. If you wish to claim the $5 payment, you must provide a purchase receipt or a photograph of the microwave oven timestamped within 30 days of the date you submit your Claim Form. Lastly, if you wish to claim the $5 rebate, you must provide either a purchase receipt for the microwave oven, or a photograph of the microwave oven sufficient to prove prior ownership if you cannot provide the Serial Number, date of purchase, or color of your Covered Microwave.

Documents should be clear, readable copies, as anything you submit will not be returned to you. If you are filing online, please have this information ready before you start to file, as your Claim will not be saved if you have to come back and finish at a later time.



File Online:

To file online, you will be asked to provide your Unique ID from your Notice (if applicable), and if you are NOT part of GE's Safety DB (the Settlement Administrator will have this information), you may be asked for additional information including the Serial Number, date of purchase, and color of the Covered Microwave you are claiming on. If your claim requires documentation, please have that ready before you begin.

File by Mail:

If you would like to file by mail, download a copy of the Claim Form here. Please read the form carefully, fill it out completely, and attach any documentation as applicable. Then, mail the completed Claim Form to the following address:

Grayson v. GE Settlement Administrator
P.O. Box 6727
Portland, OR 97228-6727




Remember, all claims must be submitted online or postmarked no later than October 14, 2020.